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Warranty & Guarantee

Work you can stand behind — because we do

Confidence is built into every booking. Here’s exactly what’s covered when you hire a Puls pro.

90-day service guarantee

Standard on every job. If something we fixed or installed isn’t right within 90 days, we’ll come back and take care of it — no extra charge.

180-day member guarantee

Whole Home members get double the coverage window plus hybrid warranty protection on the appliances and systems that matter most.

FAQ

Good questions, straight answers

What does the service guarantee cover?

Every job you book through Puls is backed by our 90-day service guarantee. If the work we performed isn’t holding up the way it should, we’ll send a technician back to make it right at no extra cost.

How is the member guarantee different?

Whole Home members get an extended 180-day guarantee on covered services, plus hybrid warranty protection on qualifying appliances and home systems.

How do I make a claim?

Reach out to our support team at support@puls.com with your booking details and a short description of the issue, and we’ll arrange a return visit.

Ready when you are

Book a background-checked pro in minutes. Upfront pricing, same-day availability, and a 90-day guarantee on every job.

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